Computer Tutor and Troubleshooter
Channel Islands PCUG
In 1986, after being assigned data entry on the original IBM PC, he was soon assigned to all IT tasks for an international non-profit drama company with machines being donated from various sources and styles, CP/M, Apple, amiga and PC clones. With experience gained by on the job repairs and maintenance, he knew he could always use more knowledge. By joining the local PC Users Group and learning from and sharing with other users, he not only increased his knowledge base but soon became a leader of Special Interest Groups (SIGs) and taught everything from the beginner’s class to website design. Helping friends and acquaintances led him to spend many nights doing in-home tutorials and repairs.
2004 was the year Ventura County Computers offered him a position as a bench technician, repairing computers, tablets, phones, doing custom computer builds, installing software and teaching customers how to use it. As an Intel Gold partner, all VCC employees participate in the Intel Learning Network receiving training and taking tests about new technologies and solutions. Always seeking to understand this new world that is growing and changing around us, he was an early tester of Windows 8 and an insider for the Windows 10 program, as well as continuing to listen to10 hours of technology podcasts weekly. With the new world of cord-cutters and IoT (Internet of Things) devices, a lot more time is spent researching and setting up devices for home entertainment and personal assistants to ease us into the on-demand world. One thing he has learned about technology is that it is never boring.